Customer Care Request

Please leave this field empty.

Client Verification

I verify that I am the client/purchaser of this property (required)
Please Select An OptionYes, I am the client/purchaserNo, I am a real estate agentNo, I am neither

I verify that I signed the inspection agreement (required)
Please Select An OptionYesNo

I verify that I read the entire inspection report when it was sent to me (required)
Please Select An OptionYesNo

Does your concern fall within the standards of practice as defined by the International Association of Certified Home Inspectors? (required)

(Standards of practice can be found here https://www.nachi.org/sop.htm ) (required)
Please Select An OptionYesNo

Of all of the recommended repairs, how many of the items were repaired/replaced? (required)

If So, Were these repairs/replacements performed by a licensed professional? (required)
Please Select An OptionYesNoN/A - No Repairs Made

Contact Information

Your Name (required)

Your Email (required)

Your Phone (required)

Inspection Address (required)

Inspection Zip Code (required)

Important Dates

Home Inspection Date (required)

Closing Date (required)

Date When You First Noticed the Concern (required)

Date of Your Final Walkthrough Before Closing (required)

Concern Details

Was the Home Occupied at the Time of the Inspection? (required)
Please Select An OptionYesNo

Was the Concern Apparent at the Final Walkthrough? (required)
Please Select An OptionYesNoDid Not Do a Final Walkthrough

Was the Home Sold With a 1-Year Home Warranty in Place? (required)
Please Select An OptionYes, I have not contacted them about the issueYes, I have contacted them about the issueNo

Was the Concern in the Seller's Disclosure Document? (required)
Please Select An OptionYesNo

Do You Currently Occupy the Dwelling? (required)
Please Select An OptionYesNo

What is the Concern You Are Experiencing? (required)

How Would You Like the Concern Addressed? (required)

Before you submit this form (required)
I attest that the above information is true and correct

Please make sure this form is completely filled out. Also, if you have not contacted your home warranty provider and home owner's insurance it is recommended that you do so. By submitting this form you attest that the above information is true and correct.

Please Confirm You Are Human